Privacy Policy

Effective Date: 5/12/2025

pHountain Wellness (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our online store. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Make a purchase
Sign up for our newsletter
Create an account
Contact us via forms or customer service
Subscribe to SMS or email communications

This may include:

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely via third-party providers)
Purchase history
Communication preferences

We may also collect non-personal data such as browser type, IP address, and device identifiers through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

Fulfill and manage orders
Provide customer support
Send marketing and promotional communications (email and SMS)
Notify you about product updates, offers, and events
Improve our website and services
Comply with legal obligations

You may opt out of marketing emails or text messages at any time by following the unsubscribe link or replying “STOP” to SMS messages.

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties who help us operate our business, such as:

Payment processors
Shipping carriers
Email and SMS marketing platforms
Website analytics providers

These third parties are only permitted to use your information to perform services on our behalf and are required to maintain its confidentiality.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control the use of cookies through your browser settings.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communications

To exercise any of these rights, contact us at info@phountain.com.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

pHountain Wellness
19 East Sunrise Highway
Lindenhurst, NY 11757
Phone: (631) 991-3995